Frequently Asked Questions
How do I apply for an apartment?
Applications can be completed entirely online through our community website. Simply select your preferred floor plan to kick off an exciting new chapter.
What income, credit, and screening qualifications are needed to apply?
Applicants must demonstrate a verifiable monthly income equal to three times the base rent and complete a standard credit and background screening. This straightforward process helps maintain a thriving and upbeat environment for everyone.
How long does the application approval process typically take?
The application approval process typically takes 24 to 48 hours to complete. This rapid turnaround allows you to quickly finalize your plans and jump right into an active lifestyle.
What are your available lease terms and lengths?
Available lease terms range up to 18 months. These flexible agreements are designed to fit your unique schedule and support a dynamic routine.
What is the total estimated cost due at move-in (deposits & fees)?
Initial costs typically require a $55 application fee, a $200 administration fee, and a variable security deposit. Understanding these financial requirements ensures a smooth transition into your energetic new neighborhood.
Are security deposits refundable?
Security deposits are fully refundable at the end of your lease, provided the residence remains in good condition. This clear policy provides peace of mind as you settle into the community.
What is the penalty for breaking a lease, or do you allow lease transfers?
Early lease termination requires a 60-day notice alongside a buyout fee equal to two times the base monthly rent, though on-site transfers are permitted. This structured approach ensures clear expectations while offering options for your evolving plans.
Are pets allowed, and what are the restrictions/fees?
Our community welcomes up to two dogs or cats per residence with a generous 200-pound weight limit. A $300 one-time fee and $20 monthly rent per pet seamlessly integrate your animal companions into the active environment.
Is renter's insurance required?
Renter's insurance is a mandatory requirement prior to moving into the community. Securing a personal policy protects your belongings and allows you to live confidently.
Is this a smoke-free community?
This property is not a smoke-free community. Please contact our on-site team for specific details regarding designated smoking areas and related guidelines.
What is the policy on subletting or Airbnb/Short-term rentals?
Short-term rentals and subletting arrangements, including Airbnb, are strictly prohibited. This regulation helps maintain a consistent and sociable atmosphere for all permanent residents.
What is the guest policy for overnight stays?
Occasional overnight guests are always welcome, while long-term visitors must be officially added as occupants on your lease. This standard procedure ensures a secure environment for the entire community.
Do you offer virtual, self-guided, or in-person tours, and how do I schedule one?
We offer immersive 3D, virtual, and video tours online, alongside guided in-person visits that can be easily scheduled through our website. These diverse touring options let you explore the ultimate place to call home on your own terms.
How do I handle maintenance requests?
Maintenance requests can be submitted directly to our on-site property management and maintenance staff. This dedicated service team ensures your residence remains in top condition, keeping you focused on the action.
How do I pay rent? Can I pay online?
Rent can be paid online using a debit card, credit card, or eCheck, as well as offline via personal checks and certified funds. These diverse payment options are designed for convenience, keeping your daily schedule manageable.
What utilities are included in the rent?
Standard utilities are managed separately from your base rent, alongside a $20 monthly door-to-door trash removal fee and a $10 pest control fee. This straightforward structure provides transparency for your personal budget.
Which providers are available for internet and cable?
The community offers a managed Wi-Fi package for a $70 monthly fee, and every residence is cable-ready. This advanced connectivity ensures you are prepared to stream, work, or browse from the moment you move in.
What appliances and finishes are included in the kitchen?
Kitchens are outfitted with quartz countertops, practical open-concept layouts, and a complete suite of stainless steel appliances. These contemporary finishes create a stylish space for culinary preparation and weekend hosting.
What general features and finishes are standard in the apartments?
Standard interior features include open-concept layouts, high ceilings, expansive walk-in closets, and private outdoor balconies, with select floor plans offering street-front entrances. These bold architectural details offer a fantastic foundation for your dynamic lifestyle.
What type of flooring do the apartments have?
The main living areas are finished with an attractive mix of hardwood, durable vinyl, and comfortable carpet. This combination delivers an upbeat aesthetic alongside everyday practicality.
Is laundry included in the apartment?
An in-home washer and dryer are included in every residence. This built-in convenience allows you to effortlessly manage laundry without leaving your personal space.
Do the apartments have A/C or specific climate control?
Each home is equipped with central heating and air conditioning. These reliable climate control features ensure your environment is consistently comfortable year-round.
Does the apartment have extra storage space?
Our floor plans offer substantial storage options, highlighting generous walk-in closets, supplemental storage spaces, and attached private garages. These expansive areas help keep your gear organized and ready for action.
What other community amenities are available?
The property features an expansive swimming pool, the CODE Wellness fitness center, and dedicated co-working areas, alongside The Goat Restaurant, Morning Ritual coffee shop, and pet-friendly green spaces. These interactive destinations deliver an active lifestyle advantage right outside your door.
What are the hours for the pool, gym, and clubhouse?
The swimming pool is open daily from 9:00 AM to 10:00 PM, while the fitness center is accessible 24 hours a day. These extensive operational hours easily accommodate your personal schedule and late-night workouts.
Does the community host resident social events?
We regularly host a variety of resident events and activities throughout the year. These planned gatherings are designed for connection, allowing you to easily mingle with neighbors in a lively setting.
Is the apartment set up for remote work?
The community supports remote work through dedicated co-working areas and the convenient on-site Morning Ritual coffee shop. These functional spaces create a focused environment just steps from the action.
Is the building secured or controlled access?
The community utilizes a controlled access system for all primary entry points. This high-tech feature provides an added layer of privacy as you come and go.
What is the parking situation (including EV charging)?
Parking options include private garages and dedicated car charging stations. These accessible choices keep you on the move and ready for the day.
Where do guests park, and do they need a permit or pay a fee?
Guest parking operates on a complimentary, first-come, first-served basis without the need for permits or fees. This straightforward policy makes hosting friends effortless and welcoming.
How do I get my packages (is there a locker system)?
We offer a dedicated package service for all incoming deliveries. This streamlined amenity ensures your online orders are securely stored until you are ready to retrieve them.
Are the apartments ADA accessible, and do the buildings have elevators?
The community offers specific ADA-accessible floor plans, though the buildings do not feature elevators. These intentional ground-level design elements ensure the property remains easily navigable.
What are the closest options for grocery and dining?
The Goat Restaurant and Bar and Morning Ritual coffee shop are located directly on the property. You are completely immersed in the local culinary scene without ever needing to leave the neighborhood.
How close is the property to major highways, commuter routes, or specific major employers?
The community is positioned just 20 minutes from downtown Austin with quick access to Highways 130 and 45, offering special discounts for Tesla, Samsung, and Apple staff. This highly connected location provides a direct route to the city's thriving tech hubs.
Is public transportation easily accessible?
Howard Station is located just under nine miles away, while Austin-Bergstrom International Airport is a 35-minute commute. These nearby transit options provide a quick link to regional travel and urban destinations.
What schools and school districts are in the area?
The property is assigned to Brookhollow Elementary School, Park Crest Middle School, and Hendrickson High School. This straightforward access to the local educational district is an excellent geographic benefit.